gestione reclami

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"A frustrated guest is talking to a friendly hotel manager in a stylish Rome hotel lobby. In the background, a bellhop is bringing luggage towards an upgraded suite. The manager is gesturing reassuringly with one hand, and in the other, they are holding a voucher for a complimentary bottle of Prosecco."

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Hotel: Come Trasformare un Reclamo in un’Esperienza Indimenticabile (e Risparmiare!)

webmaster

Capita a tutti, durante un soggiorno in hotel, di imbattersi in un piccolo inconveniente. Dalla stanza non perfettamente pulita alla ...